Privacy policy.
How MOBOCONSULT handles personal information when you use this website or contact us.
1. Who is responsible for your data?
MOBOCONSULT SRL, with registered office at Avenue de l’Exposition Universelle 2, 1083 Ganshoren, Belgium (enterprise / VAT number BE 1006.281.562), is responsible for the personal data described in this policy. Privacy-related requests can be sent to contact@moboconsult.com.
2. What information do we process?
When you contact us through the website, we may process your first and last name, work email address, organisation, the service you are interested in, and the information you include in your message. If you contact us directly by email, we process the contact details and content you provide.
Our hosting and security infrastructure may also process standard technical information needed to deliver and protect the website, such as IP address, browser or device information, request time and similar connection data.
3. Why do we use this information?
- To respond to enquiries and discuss potential services or collaboration.
- To take steps at your request before entering into a business relationship or contract.
- To operate, protect and maintain the website and its contact channel.
- To meet legal, accounting or regulatory obligations where applicable.
Depending on the context, the legal basis is taking steps at your request before entering into a contract, our legitimate interest in responding to business enquiries and operating a secure website, or compliance with a legal obligation.
4. Service providers and recipients
We use service providers where necessary to operate the website and receive enquiries. These currently include:
- Cloudflare for website hosting, delivery and security.
- FormSubmit to process contact-form submissions and forward them to our mailbox.
- Microsoft 365 for business email.
FormSubmit states that form data is processed to provide its service and that submissions are retained for 30 days in its submission archive. We do not sell personal data.
5. International transfers
Some technology providers operate internationally and may process data outside the European Economic Area. Where an international transfer requires safeguards under applicable data-protection law, the relevant provider's transfer mechanism and contractual safeguards apply.
6. How long do we keep information?
We keep enquiry information only for as long as reasonably necessary to respond, manage any resulting business relationship, maintain appropriate business records, and meet legal obligations. FormSubmit states that it retains form submissions for 30 days.
7. Cookies and analytics
MOBOCONSULT does not currently use advertising trackers or website analytics cookies. The website may make technical requests to infrastructure or content providers as part of normal page delivery.
8. Your rights
Subject to the conditions of the GDPR, you may have the right to request access to your personal data, correction of inaccurate data, erasure, restriction of processing, data portability, or to object to certain processing.
To exercise a privacy right, email contact@moboconsult.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority.
Belgian Data Protection Authority ↗
9. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No internet transmission or storage method can be guaranteed to be completely secure.
10. Changes to this policy
We may update this policy when our website, service providers or data-processing practices change. The current version will be published on this page with its latest update date.